SERVICES
Analysis and Consultation
We feel that an expert consultation is the first step in our program to insure a good understanding of the project needs between our clients and DependaBill. Our qualified staff will analyze and evaluate each individual situation and discuss a variety of ways to meet utility management needs. DependaBill will also research applicable legislation and regulatory matters that may affect the billing program. All service contracts are always properly and accurately documented.
Meter and Automatic Read Systems (AMR) Installation
DependaBill utilizes a team of dedicated and experienced personnel for the installation of equipment as needed in each project.
Utility Billing Services
DependaBill provides full utility billing services for water, sewer, trash, gas and electric. From the traditional Read-Bill-Collect (RBC) program to be the most sophisticated Automatic Meter Read (AMR) service, DependaBill offers utility billing solutions that can be tailored to our clients' needs. In addition, DependaBill can bill your customers for many of your fixed, monthly charges such as rent, trash pick-up, and cable. Our Ratio Utility Billing System (RUBS) is designed for non-metered communities. We consider all facets of the RUBS formula. This helps to establish a fair and equitable rate and increase customer satisfaction.
Implementing a Utility Billing Services Program
Implementation of a utility billing program is an important step in the entire Read-Bill-Collect (RBC) process. DependaBill Solutions will give you all the tools necessary to assist you in explaining the billing process to your residents. These include comprehensive training of on-site staff, resident notification letters, a FAQ website for residents, Sample Lease Addendums and a toll free customer care hotline.
Other Services
- Utility Cost Management
- Utility Collection Services
Types of Properties We Have Sub-Metered
- Multi-Family Housing
- Apartments, Condominiums, Town Homes
- Single Family and Row Home Subdivisions
- Retail and Commercial Centers
- Office/Warehouse Complexes
- Institutional Complexes
